support

file formats

We Love

Native File Formats

  • Adobe Photoshop
  • Adobe Illustrator
  • Adobe InDesign

We Prefer

File Exchange Formats

  • Encapsulated Postscript (.eps)
  • Portable Document Format (.pdf)
  • Joint Photographic Experts Group (.jpeg)
  • Tagged Image Format (.tiff)

We Don't Like

Other Formats

  • Microsoft Word
  • Microsoft Excel
  • Microsoft Powerpoint
  • Microsoft Publisher
  • Corel Draw

Converting Fonts to Outlines!

Converting fonts to outlines (curves) solves most font problems. This can be a life-saver. Keep in mind; once you create outlines we cannot make changes to the text.

Document layout

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Bleeding

When you select the size of the document you need, please make sure that you leave an additional 1/8" all around the art for bleeding if your document bleeds. This will ensure that your entire art and text will be visible once it is cut to it's final size. Make sure however, that no important art or text is in the bleeding area.  Make sure however, that no important art or text is in the bleeding area.

Safe Area

You should also have in mind to keep your art and text at least 1/8" inside the final size. When using a border, remember it may be unequal either top to bottom or side-to-side due to minor, inevitable movements in the press and in the cutters. 

Resolution

Numbers of pixels in an image. More resolution equals better print quality.

Please send us your arts with a 300 dpi (dots per inch) resolution. If you are sending a banner, please use 150 dpi. 

Color Models

RGB (Red, Green, and Blue): Used for computer display. You can send us your arts using this color model but remember that your print art it is not going to look the same as in your screen (specially those bright colors).


CMYK (Cyan, Magenta, Yellow, and Black): Used for printing. This is the color model we use to print, so if you send us your art using CMYK we will more than happy.


Grayscale: For black and white prints. Remember to save one copy full color just in case you need to use it in the future.

Sending Arts

Please send your arts to our email info@redeemerprinting.com. If your art is bigger than 20 MB, we recommend you to use Dropbox or WeTransfer.

Please don't hesitate to contact us for a FREE quote on any printing project.